Tender Details

Country: Philippines
Summary: Subscription of Ticketing and Help Center Solution - Five (5) Seats/Agents - Pr-0161
PHT Ref No: 81690874
Deadline: 18 Apr 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: PHP 522910.08
Notice Type: Tender
Document Ref. No.: TESDA PR-0161
Purchaser's Detail:
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Description:
Tender are invited for Subscription of Ticketing and Help Center Solution - Five (5) Seats/Agents - PR-0161
Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)
Classification : Goods
Category : Information Technology
Contract Duration : 0 Day/s
Budget for the Contract : PHP 522,910.08
Area of Delivery : Metro Manila
Description : 1 Subscription of Ticketing and Help Center Solution - Five (5) Seats/Agents 1 lot
Industry Leading Ticketing System
Messaging Across Web, Mobile, Social
Email, Voice, SMS, and Live-Chat Support
Help Centers
Unified Agent Workspace
Robust Omni Channel Reporting
Workflows and Automations + Additional Options
AI-Powered Automated Answers
Self Service Customer Portal
AI-Powered Knowledge Management
Data Storage (100 MB/agent)
File Storage (5GB/agent)
Custom Objects (Up to 100K records)
External Events (Up to 150k/months)
12 Months Subscription
Trade Agreement : Implementing Rules and Regulations
Documents:

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Subscription of Ticketing and Help Center Solution - Five (5) Seats/Agents - Pr-0161 - Philippines Tender

The TECHNICAL EDUCATION & SKILLS DEVELOPMENT AUTHORITY - NCR, a Government sector organization in Philippines, has announced a new tender for Subscription of Ticketing and Help Center Solution - Five (5) Seats/Agents - Pr-0161. This tender is published on PhilippinesTenders under PHT Ref No: 81690874 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-04-18.

The estimated tender value is PHP 522910.08, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.