Tender Details

Country: Philippines
Summary: Procurement of Chatbot and Live Chat Software
PHT Ref No: 56731945
Deadline: 01 Sep 2021
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: PHP 250000.00
Notice Type: Tender
Document Ref. No.: SVP-2021-08-042
Purchaser's Detail:
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Description:
Tender are invited for Procurement of Chatbot and Live Chat Software
Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)
Classification : Goods
Category : Information Technology
Contract Duration : 0 Day/s
Budget for the Contract : PHP 250,000.00
Area of Delivery : Metro Manila
Description : Total Approved Budget: Php 250,000.00

One (1) 12 months subscription CHATBOT - Online Subscription (Php 215,000.00)
(One-time promotional discount)

Subscription Inclusions
- Unlimited active chatbots
- 25,000 valid chats/mo
- Unlimited number of stories
- Unlimited training history
- All integrations
- Advance reporting
- Data security
- Team collaboration
- Button actions
- Version history
- Personal onboarding
- Premium customer support
- Integration to 3rd party apps and services
- Advanced reporting
- With smart actions

Description
- Develop conversation flow and rules/processes for customer service, inquiries and client notifications;
- English and Filipino (major dialects) conversation
- Provide facility for live chat
- Provide Chatbot Dashboard for ease on navigating/monitoring;
- Analytics on Chatbot activities:
- Activity logs: incoming, outgoing
- Transactions: on-going, closed
- Users demographics

One (1) 10 months subscription LIVECHAT - widget to transfer chat to an agent (Php 3,500.00)...
Documents:

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Procurement of Chatbot and Live Chat Software - Philippines Tender

The NATIONAL WAGES AND PRODUCTIVITY COMMISSION, a Government sector organization in Philippines, has announced a new tender for Procurement of Chatbot and Live Chat Software. This tender is published on PhilippinesTenders under PHT Ref No: 56731945 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2021-09-01.

The estimated tender value is PHP 250000.00, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.