- Country: Philippines
- Summary: Engagement of Support and Maintenance Service Desk and Cloud Hosting Subscription
- PHT Ref No: 124769652
- Deadline: 25 Aug 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: PHP 562900.00
- Notice Type: Tender
- Document Ref. No.: 2025-05-326
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- Description:
- Tender are invited for Engagement of Support and Maintenance Service Desk and Cloud Hosting Subscription
Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)
Classification : Consulting Services
Category : Information Technology
Contract Duration : 3 Day/s
Budget for the Contract : PHP 562,900.00
Area of Delivery : Metro Manila
Description : QTY UNIT ARTICLES AND DESCRIPTION
1 lot
Engagement of Support and Maintenance Service Desk and Cloud Hosting Subscription
Duration Period: September 2025 to August 2026
Description:
Support and Maintenance Service Desk
- Provisions of Level 1 (User Support), Level 2 (Technical Troubleshooting), and Level 3 (Advanced System Issue Resolution) support services
- Incident management, services request handling and escalation protocols
- Regular system monitoring and health checks
- Impementation of minor enchancements, updates, patches and fixes
- Maintenance of technical documentation and support knowledge
Cloud Hosting Subscription:
- Secure, government-compliant cloud infrastructure for hosting NEMEAS
- Scalable hosting environment to accommodate growing data volume and system users
- Data backup and disaster recovery solution
- 24/7 server monitoring, uptime assurance, and cyber security services
- Integration of APIs and system upgrades aligned with evolving ECCD requirements
Other Requi... - Documents:
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CLICK HERE TO LOGINEngagement of Support and Maintenance Service Desk and Cloud Hosting Subscription - Philippines Tender
The EARLY CHILDHOOD CARE AND DEVELOPMENT COUNCIL, a Government sector organization in Philippines, has announced a new tender for Engagement of Support and Maintenance Service Desk and Cloud Hosting Subscription. This tender is published on PhilippinesTenders under PHT Ref No: 124769652 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-25.
The estimated tender value is PHP 562900.00, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
